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File #: RLH TA 20-219    Version:
Type: Resolution LH Tax Assessment Appeal Status: Passed
In control: City Council
Final action: 7/15/2020
Title: Ratifying the Appealed Special Tax Assessment for property at 658-660 THOMAS AVENUE. (File No. CG1904E3-1, Assessment No. 200170)
Sponsors: Dai Thao
Ward: Special Tax Assessments, Ward - 1
Attachments: 1. 658-660 Thomas Avenue. Account Payments to RS.3-25-2020, 2. 658-660 Thomas Avenue. Q1 2019 Invoice.3-25-2020, 3. 658-660 Thomas Avenue. Q2 2019 Invoice.3-25-2020, 4. 658-660 Thomas Avenue. Q3 2019 Invoice.3-25-2020, 5. 658-660 Thomas Ave.Public Notice.4-2-20.pdf
Related files: RLH TA 19-286
Ratifying the Appealed Special Tax Assessment for property at 658-660 THOMAS AVENUE. (File No. CG1904E3-1, Assessment No. 200170)

Hearing Date(s)
Date of LH: 02/6/20, 4/2/20; 4/23/20
Time of LH: 9:00 AM
Date of CPH: 3/25/20; 6/3/2020

Tax Assessment Worksheet
Postcard Returned by: Vivian Kang
Cost: $ 57.95
Hauling Service(s) Provided: Garbage Service July 1 - Sept 30, 2019
Garbage Hauler: Republic Services
Type of Order/Fee: Garbage Hauling
Billing Time Period: 3rd Quarter 2019 (July 1 - September 30, 2019)
Invoice Date(s): July 1 - September 30, 2019
Returned Mail/Notice Concerns?:
Stated Reason for Appeal (if given): We have had 2 x 32gal container, pickup every 2 weeks service for 660 Thomas Ave for a long time. This service was around $91 every 3months. The Republic services changed our service to 2 x 32gal container, pickup every week without our request and significantly increased price to $141.68. I spoked to a customer representative and she referred me to their consultant. The consultant confirmed that they never received my request to increase service and $91 should be the correct price. She advised me to pay the regular pricing I used to pay and said she will credit the difference to our account. So, I made the same full amount of $91.29 by the due date, 7/25 (the payment got reflected as 7/26 after the certain time on 7/25). Please help dispute this incorrect charge of $57.95

Staff Comments: Staff confirmed that the property owner had been receiving service for two 35-gallon carts with weekly pick up since Quarter 1 2018. Therefore, their level of service had not changed when the invoice was sent out for Quarter 3 2019. The Quarter 3 2019 invoice of $140.68 for two 32-gallon carts with every week pick up was correct. The resident had simply been undercharged for their level of service during Quarter 1 2019 and Quarter 2 2019. When the resident paid their Q3 2019 bill, they only paid $91.29. Therefore, the assessment of $57.95 represents t...

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