Title
Deleting the Appealed Special Tax Assessment for property at 858 STICKNEY STREET. (File No. CG2201A1, Assessment No. 220100)
Hearing Date(s)
Date of LH: 4/7/2022; 5/3/2022
Time of LH: 3:00 PM
Date of CPH: 5/25/2022
Tax Assessment Worksheet
Postcard Returned by: Eman Youssef Khalil
Cost: $14.85
Hauling Service(s) Provided: Unpaid Garbage Bill; October 1 - December 31
Type of Order/Fee: Trash Hauling
Billing Time Period: Quarter 4 (October - December) 2021
Invoice Date(s): October 1 - December 31
Garbage Hauler: Highland Sanitation
Returned Mail/Notice Concerns?:
Stated Reason for Appeal (if given): Property owner stated that they never received the invoice at their current billing address of 1320 9th Ave S. By the time they were able to resolve the issue and ensure that the account had the correct mailing address, it was January 27. Therefore they paid the Quarter 4 2021 assessment to the City of Saint Paul via paypal. Therefore they do not feel as though they should have to pay the assessment.
Staff Comments: Hauler records show that the reason for the invoices not being sent to the incorrect address was due to the customer service representative accidentally copying the service address over the billing address on the account. The property owner called the hauler on 1/27/2022 to notify then that they had never received their Quarter 4 2021 invoice. Following this complaint, the hauler updated the mailing address and sent a copy of the current Q1 2022 invoice. However, since the property owner would have not received any invoices or notices of nonpayment during the Quarter 4 2021 the hauler recommended that we remove that assessed late fees of $14.85. Therefore, staff recommends removing the assessment. Staff would like to note that a payment was sent to the City of Saint Paul assessment office for the Q4 2021 assessment but that it was only a partial payment and as a result left a balance of $14.85 which would cover the total late fees added to the ...
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