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File #: AO 17-12    Version: 1
Type: Administrative Order Status: Archived
In control: City Council
Final action: 1/25/2017
Title: Authorizing library officials to hold a Customer Service Improvement Day and a Staff Day for training and recognition.
Attachments: 1. 2017-CSI-Staff Day fiscal analysis

Title

Authorizing library officials to hold a Customer Service Improvement Day and a Staff Day for training and recognition.

 

Body

WHEREAS, The Saint Paul Public Library will conduct a Customer Service Improvement Day, May 11, 2017 for the purpose of providing intensive staff training at a cost not to exceed $2,500.00; and

 

WHEREAS, The Saint Paul Public Library will hold a staff recognition and in-house training session, to be held at a location to be determined, October 9, 2017 at a cost to not exceed $5,000.00; and

 

WHEREAS, The Saint Paul Public Library has received donated monies from the Friends of the Library, Perrie Jones Library fund, which will pay the entire cost for the events; and

 

WHEREAS, The Saint Paul Public Library staff require regular and ongoing training to better meet the rapidly changing needs of the communities they serve and these sessions allows all staff to be present in one place; now, therefore, be it

 

RESOLVED, that Library officials are authorized and directed to undertake the staging of the events and remit the cost not to exceed $7,500 for the program to the proper parties.

 

 

 

 

 

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