they received an Invoice and Final Notice from the City for a Quarter 4 2021 garbage
assessment for the vacant rental property in question. After receiving the notice, they
called Waste Management on July 31, 2021 to request a service hold be put into
effect. The customer service representative who answered the call told the property
owner would put the property "on hold," which would go into effect within 30 days and
that they should call back when they wanted to resume service. The customer service
representative did not request that the property owner fill out a UDRF or temporary
service hold, which is required by both the City and the haulers. Therefore, the property
owner would like to request the Quarter 4 2021 amount of $175.82 be removed. They
are also unsure as to why the assessment amount for Quarter 4 2021 is so much more
than the Quarter 3 2021 invoice. We talked to the hauler and their records show they
did call about as service hold on August 12, 2021 on behalf of her mother’s account.
They were told they would be emailed a form and also told by CSR they could access
the form on the City’s website. It was never received by the hauler. property owner
called again August 19 to create a new account. She again said she would submit a
service hold form. That was never submitted so we would like to recommend the
assessment be approved.
Lee: what I did when the tenant’s who hadn’t paid rent because of the lack of evictions
had trashed my property completely. They left July 19 and shortly thereafter I did call to
put a hold on the service for that property because it was vacant. When I called in July
she told me I had to give a 30 day notice to cover August and after that it wouldn’t have
any service, it was on hold until I called them back when I rerented it. But I never
rerented it. There was so much damage I couldn’t take the stress. I never called back
for service, it has been vacant since July 19. I sold it and I close the first week of May.
I don’t see why I have to pay anything or have assessments for service I didn’t request.
The trash stayed by the house and was never put on the boulevard. No one lived there.
We haven’t needed service since August. I didn’t get any rent and it cost me over
$17,000 to get it ready to sell. I have a purchase agreement and a closing date the first
week of May. The new owner will call for service. I also sold the duplex at 773 next door
to the same person. Those 2 places on Cortland will be billed to someone else after
May 1.
Moermond: I am glad you are in a better place with the properties. It sounds like Ms.
Lee’s mother called to have a hold put on –
Lee: no, I’m the one who did it.
Moermond: I think there were two requests.
Lee: my mother passed away in 2015.
Moermond: oh my goodness, so it was you. And it sounds like the account was still in
her name until fall.
Lee: right, I just left it in her name and was paying the bill every 3 months. She deeded
the properties to me to take over when she passes. I did.
Moermond: I understand the confusion. Because it was in her name I understand the
assumption it was her calling.
Lee: the deeds were filed in 2005 but it kept remaining in her name. We just let it go
while she was alive but when she passed away I called Ramsey County and asked why
765 Cortland is still in my mother’s name. All 3 deeds were filed at the same time.
They said they would fix it, but they didn’t. I called back in 2018 and told them they
finally needed to take care of it. they didn’t. I was going to down with all the paperwork
and then they closed for Covid. That’s why it remained in her name.