companies doing this. This was egregious at minimum.
Moermond: I have a couple of questions. One is, do you have a contact person that
was working with Mr. Perry to sign something? The other question is, do you have any
of those documents he signed? Particularly I’m concerned about the timing and
context of those signatures. We can share with you the City contract with Rest Pro.
Sounds like what is happening is outside those bills but inside the scope of the City’s
contract. I’d like to see what we can do about bolstering or substantiating what you are
describing. Because I am concerned.
Larson: I don’t have the invoices in front of me, apologies, and I don’t know when he
signed anything. I know they were fired October 10 when I took over. I did it as a favor
to help the family. Maureen is a customer whose best friend is the one who passed. I
went over to see what Rest Pro is doing. They weren’t doing much. Maureen was a
hoarder, she had shelves of books and knick-knacks. Rest Pro they would go in, take
the shelves out of the trails, put them back in, at $50/hour with three guys turned into
$1,500 shelves when they were worth $100. If you look at the invoices I was sent last
week you see 3 windows boarded and 3 doors screwed shut, and then the wall that
they boarded. That cost $2,700? They seem to have multiple charged. Plus the hazard
charge every time of $250. I know there is the trip charge.
Moermond: that wasn’t a hazard charge, that was the price of the emergency call-out.
Larson: got it, I understand. As far as Ron was concerned one was encompassing the
other. Now we find out they’re separate. It just seems for almost $10,000 he got no
services other than this boarding. It seems predatory, honestly. It irks of that. We had
no idea how it all works as far as the Code Compliance and the Vacant Building 2. We
didn’t know we could appeal the Vacant Building status to list it faster. Ron is 80-some
years old. He just wants to sell this. He did get Maureen’s dogs from the rescue. His
wife is wheelchair bound. It is so bad I felt I needed to step in to help. We’re ready to
go for the most part, but we need to go through the hoops that are required and do it at
a minimal cost. The fees seem never ending.
Moermond: has he been keeping records? I am looking for a copy of that contract with
Rest Pro. Does he have that do you think?
Larson: let me look through my stuff, I don’t think I saw the signature page.
Moermond: if you could send us what he has. I’m not looking at the contract with them,
what I have in front of me are the boardings. I can look at that more carefully. I’m
struggling, I can’t make it go away. The work had to happen and it was really involved.
It doesn’t get much more complicated than this in terms of getting into a house in
these circumstances.
Larson: I understand what you are saying. I’m not completely involved. But my heart
says something is wrong here. That’s why I wanted to talk to you. They didn’t do a lot
of work. It wasn’t complicated. It wasn’t difficult. I know there are multiple trips but they
put plywood over 3 windows and put L brackets on the doors. They were there 15
minutes. Ron and I were both unaware we could appeal at the time. Everyone at the
City has been super nice. It isn’t that. We didn’t know the right paths. We would like to
appeal that if at all possible so we can get the gas on sooner. It has new doors.
Windows are repaired. Siding is on. We need to reglaze two windows and then it is
sealed up. The house is 99% cleaned out. Just some empty dressers.
Moermond: I can’t hear that appeal this morning and I need to reflect on whether I
should appeal that at all given it isn’t timely. I’m not sure how those documents were
directed because the owner was deceased. On the face of it one of the definitions of a