However, on June 4 a different Highland representative stated the reason why her
Quarter 2 bill was so high is because "Her normal 3-month invoice is $112.57 the
difference is the four insufficient fund fees at $30 each for a total of $120.00 added to
the $112.57. The insufficient fund fees were not turned into the city for collection on
the Quarter 1 invoice as they weren’t billed on an invoice yet to this resident." The
Quarter 1 invoice Highland Sanitation provided shows the four insufficient fund
payments were reversed on February 22 and sent to the city for assessment but the
insufficient fund fees were not included on the Quarter 1 bill.
Moermond: Ms. Bloedoorn, tell me what is going on.
Bloedoorn: I want to just be able to pay the City. I have records from my credit union
showing the epay and records showing no non-sufficient funds happening in my
checking account. I don’t understand Highland can assert there’s non-sufficient funds
when I don’t see a record of anything on my end. I spoke with the branch manager of
TruStone and she couldn’t’ find anything other than the epayment checks going out
from the post office. Three of them went out, it is somewhere in the realm of Highland
to do something other than say to me there is non-sufficient funds when I have no
record of non-sufficient funds. I just want to pay the City going forward because I
know they won’t screw it up like Highland.
Campbell: coming up next April 2025 the City will be taking over billing for all 1 to 4
unit houses for garbage. Good news for you is you no longer pay any hauler directly,
all payments will go through the City via assessment, and we will also charge at the
end of the quarter, rather than the billing. They were trying to bill you for 2023 bills on
your 2024 bill, so it should help avoid this happening.
Bloedoorn: the most recent payment I made to them was carrying cash up to their
Vermillion office and getting a paper receipt. I don’t trust them to process my
payments. They have no track record of doing that. I have bill pay records showing
payment to HS November 10, 2023.
Moermond: you can always pay the City by assessment, but we’d have to work
through the problem that assessments have late fees attached.
Campbell: if you prefer to pay the City you will incur a late fee every month of the
quarter of 5%. If you let it roll over into an assessment it would have those added
charges. That’s a choice you can make, but you do have to pay through Highland
until next year.
Moermond: I’m lacking more details directly from Highland of what is included in this
proposed assessment. What I was hearing was best guess, but we’d like better
documentation. With respect to the insufficient fund charges, there’s no question you
did make a good faith effort and I want to credit that. I’ll make that go away, but I want
to first ask Highland to produce an itemized invoice. We can speak again in 2 weeks
and I should have that information. I’ll delete the insufficient fund charges when all is
said and done.
Laid Over to the Legislative Hearings due back on 10/17/2024
Special Tax Assessments-ROLLS
Ratifying the assessment for the City’s cost of providing Collection of
Delinquent Garbage Bills for services during April to June 2024. (File
No. CG2403A1, Assessment No. 240115)
4
RLH AR 24-94
Sponsors:
Jalali
Referred to the City Council due back on 11/6/2024